You may not be interested in some of these rights, because they often do not affect you too seriously. But a serious development that I see comes more often when a company retains the right to modify the agreement at any time by publishing new conditions on its website. If you continue to use this company`s software, you automatically agree to the new terms. This means that a free app you downloaded one day may not be free the next day – and you wouldn`t know it, unless you compulsively check the site to read what you didn`t read the first time. Don`t feel bad if you don`t read the EULA. It would take a considerable amount of time to read each of the agreements you encounter. Even many of them would require you to go to law school to understand them! And even if you don`t like the terms of a deal, you`re only trying to negotiate better terms (hopefully!) or not to use the software or service. Also, if you receive the software or service for free, you can ask, „Who cares?“ You should! Even if the transaction does not involve money, it is not really free. You may not give up your money, but you are giving up your rights. At Kyrio, I work hard to make our chords as simple as possible. I also launched my own initiative with lawyers and designers to develop contracts written in standard English.
Companies invest a lot in their customer experience. The EULAs are clearly not part of this investment, but they should be – after all, the EULA is where the software or service is purchased. Companies are able to ask their legal counsel to design EULAs that enhance the customer experience. Apart from a change in the law, this may be the only way to change the US A.